At BeThereNow, we are dedicated to making our transportation services accessible to everyone, including vulnerable populations. This statement outlines our commitment to ensuring that all individuals can easily access information about our ride services and the support we provide.
ACCESSIBILITY STATEMENT
This statement was last updated on [enter relevant date]. We at BeThereNow are committed to providing accessible transportation solutions for individuals with disabilities and other vulnerable groups.
What web accessibility means for our services
Accessibility in transportation means that all users, regardless of their abilities, can navigate our services and website seamlessly. We strive to ensure that our ride information and booking processes are easy to understand and use for all.
Accessibility measures we have implemented
We have adapted our website in accordance with WCAG 2.1 guidelines to ensure accessibility at the AA level. Our content is designed to work with assistive technologies and includes features such as:
Clear navigation options for booking rides
Accessible content structure throughout our site
Descriptive text for images related to our services
High contrast color schemes for easier readability
Minimal use of motion to aid users with sensitivities
Accessible media files, including audio descriptions and transcripts
We declare partial compliance with accessibility standards on pages containing third-party content, which may not meet all guidelines.
Some pages may include third-party services or information that we do not control, affecting accessibility. These pages include: [list the URLs of the pages].
Accessibility arrangements for our services
Our transportation services are designed with accessibility in mind, from the moment a user seeks information on our website to the final steps of utilizing our rides. We offer features such as wheelchair-accessible vehicles, priority seating, and assistance for those who may need extra help.
Requests, issues, and suggestions
If you encounter an accessibility issue while using our site or services, or if you need assistance, please reach out to our accessibility coordinator:
[Name of the accessibility coordinator]
[Telephone number of the accessibility coordinator]
[Email address of the accessibility coordinator]
[Enter any additional contact details if relevant / available]